FREQUENTLY ASKED QUESTIONS

  • Do I need to wash rentals?

    All linens (Table covers, napkins and table runners) are to be returned washed by client. Cleaning services are available for an extra fee and are to be requested in advance. Any linens returned damaged will be subject to a fee in the $ amount to replace items,

    Dinnerware items (Plates, cups and flatware) are to be returned washed. Cleaning services are available for an extra fee and are to be requested in advance. If you choose to wash items yourself but return them dirty in any way, a fee will be applied.

  • What if something breaks?

    If you receive a broken item, please notify us upon seeing the damage so that you aren’t at fault. If any items brake under your care, a fee in the $ amount to replace the item will be applied.

  • How does delivery work?

    Deliveries are available for orders over $100. Local delivery fees start at a minimum of $50, out of town deliveries start at a minimum of $150.

  • Can I check out using the cart?

    No, the cart acts as a wish list as you browse! Once you send an inquiry we will be able to confirm whether desired items are available as well as send an invoice.

  • Can I get a refund?

    Upon booking items, a 50% deposit is required to secure items for your desired date. The deposit is non-refundable, but if entire payment has been made and you decide to cancel booking, half of the payment can be refunded.

  • Can I drop by to drop off rentals unannounced?

    No. Please do not show up to drop off items unannounced. All drop offs need to be planned and coordinated.

  • Can you hold these items for me?

    No items are reserved until deposit is paid.